Privacy Policy

Mava Collections is a subsidiary of Afrisen Group, a registered company in Cameroon with registration number CM-DLA-02-2024-B12-00116 and taxpayer's number M022416674919G. Throughout this Privacy Policy, “Mava Collections”, “us” or “we” refer to Afrisen Group and its affiliated entities, affiliates, and services collectively.

This Privacy Policy explains how information about you is collected, used and disclosed by Mava Collections when you purchase, download, install, register with, access or use our websites, mobile applications and other online products and services (collectively, the “Services”), or when you otherwise interact with us.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our services. By accessing or using any of our services, you agree to this privacy policy. Capitalized terms that are not defined here have the meaning given in our Terms and Conditions.

We collect personal information directly from you. We receive and store information you enter on our services, when you call or email or communicate with us through social media (WhatsApp, Facebook, et al.), or participate in events or other promotions.

Part of our services involves collecting, storing, processing and otherwise using images or videos of your body in order to calculate various measurements relating to certain features of your body. You provide the images or videos of your body that we use when you take your photographs or videos as requested and described within our services; you control how and when the photographs or videos are taken.

You agree that any photograph or video you provide shall not be pornographic, lewd or otherwise likely offensive to members of Mava Collections, and we reserve the right to refuse access to our services to any user who provides such photographs or videos. We automatically delete photographs and videos related to measurements once they are processed.

Examples of personal information that we collect include sizing information, full body image, name, email address, credit card number, purchase and order information, personal preferences, and responses to survey information.

Usage and log information: When you use our services, we collect and log information about your use of our services, including your browser type and language, access times and pages viewed.

Cookies and other tracking technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features are popular, and count visits.

After you submit photographs or videos for measurement, we process them to calculate measurements and other information useful for using our Services. Once processed, the original photographs or videos are automatically deleted from our servers.

While we make our absolute best efforts to delete photographs and videos in a timely manner, we cannot guarantee that such deletion always occurs within a particular timeframe. In addition, as for any other digital information, there may be ways to access photographs or videos while still in temporary storage or, forensically, even after they are deleted.

Mava Collections secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We do not share your personal information with any third party, except as described in this Privacy Policy. Mava Collections collects and uses your personal information to provide, maintain and improve our services and deliver the services you have requested, including processing transactions.

Mava Collections may use information we collect to inform you about Mava Collections products or services. We may also store information about your preferences, allowing us to customize our services according to your individual interests, speed up your searches, recognize you when you return to our website, estimate our audience size and usage patterns.

Mava Collections may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We may disclose your personal information to our service providers and other third parties we use to support our business. However, at all times we restrict who has access to your personal information and take great care to protect your privacy in all regards.

We may use information you submit in a public forum (e.g. a blog, chat room, or social network) to personalize your experience. You are responsible for the information you choose to submit in public forums.

Mava Collections may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mava Collections or the Services, including responding to any government or regulatory request; (b) protect and defend the rights or property of Mava Collections, including enforcing or applying our terms of use and other agreements, including for billing and collection purposes; and (c) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mava Collections, our customers or others.

We may share information about you in connection with, or during negotiations of, any reorganization, dissolution, restructuring, merger, sale of company assets, financing or acquisition of all or a portion of our business to a buyer or other successor, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Mava Collections about the users of our Services is among the assets transferred.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. This could include aggregated, anonymous measurement, size and shape information about our users and their purchases. The anonymous aggregated data that we may collect could be used in a variety of ways, including but not limited to improving the performance of our Services and helping us understand more about the relationships between body shapes, sizes and style preferences. We may also, in the future, share such aggregated, anonymous information with third-party partners. By using our services, you are consenting to the collection and use of such anonymous aggregated data. We may disclose your information to other third parties when we have your consent or direction to do so.

Personal information within user accounts, including purchase history, is protected by a password for your privacy and security. The Company employs numerous administrative, technical and physical safeguards designed to assist in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

We use industry standard firewalls and encryption, such as Secure Sockets Layer (SSL) encryption, to protect sensitive billing information during the authorization process. When you enter your credit card information during our checkout and billing process, although we store that information for ease of future use, it is encrypted for your privacy.

We further suggest that all users safeguard their own account username and password and not share that information with anyone. If users are concerned about misuse of their identity within the Services, or are using a shared device, users should make an effort to log out as often as necessary. We will never ask for your password via email, and users should report any such inquiry.

Note: Mava Collections meets or exceeds the standards generally accepted by the industry within which it operates in regards to the protection of personal information. However, no electronic transmission of information can be executed with absolute certainty that a failure or breach will not occur. The Company cannot guarantee that the security measures in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on our Services. We do not knowingly or intentionally collect personal information from children under the age of 18.

If you are under 18, do not use or provide any information on our website and other Services. If you believe we might have any information from or about a child under 18, please contact us at mavacollections247@gmail.com.

Parents or guardians: We want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. In addition, users of our Service must (a) be at least 18 years of age or, (b) if younger, be with the supervision of a parent or guardian.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Mava Collections by contacting us by email at mavacollections247@gmail.com or calling +237 655 002 447.

If you would like to clear your data from our current directory, please email your request to mavacollections247@gmail.com.

Customer care: If you are experiencing any problems with our service, please email mavacollections247@gmail.com.